The chain, not just the ticker
USDT exists on Ethereum, Tron, BNB Chain, Solana and a dozen more. They share a name and nothing else. Bitzood asks you to pick the coin first and the network second so the two decisions never blur together.
Swap crypto straight between your own wallets. One deposit address, the network confirmed before anything moves, and no account or stored balance anywhere.
Settled when your deposit confirms, so it can drift.
Leave this out and the deposit may not be credited automatically.
Most swaps that go wrong go wrong before the deposit is even sent. These are the checks that actually prevent losses, in the order they matter.
USDT exists on Ethereum, Tron, BNB Chain, Solana and a dozen more. They share a name and nothing else. Bitzood asks you to pick the coin first and the network second so the two decisions never blur together.
An address that starts with T is Tron. One starting 0x is Ethereum or an EVM chain. If your receiving address does not look like the network you selected, stop and re-read it.
XRP, TON and a handful of others route deposits using a second field. Sending without it usually means a slow support ticket at the other end rather than an instant credit.
Every pair has a floor, set by what it costs to move the coin on-chain. Deposits underneath it cannot be processed economically, so the widget shows the minimum for your exact pair before you commit.
A swap is a sequence, and each stage waits on the one before it. Knowing which stage you are in explains almost every question about timing.
The address is generated for your swap alone and expires. Send the quoted amount from any wallet you control — there is no login, and nothing to verify first.
This is the slow part and it belongs to the blockchain, not to us. Bitcoin can take twenty minutes; Solana and Tron are usually done in under one.
Liquidity is sourced and the conversion happens. On a floating rate this is the moment your final amount is decided; on a fixed rate it was decided when you accepted the quote.
The coins are sent to the address you gave, on the network you chose. From there it is an ordinary transaction you can follow in any block explorer.
Neither is a trick. You are choosing who carries the risk of the market moving while your deposit confirms.
The final amount is calculated at the moment your deposit confirms. If the market moves your way you keep the difference; if it moves against you, you absorb it. Because nobody is insuring you against that swing, the quoted rate is usually the better of the two. Sensible for calm markets and fast chains.
The number you see is locked for a short window, and you receive exactly that regardless of what the market does while your transaction confirms. That certainty has a cost, so the quote sits a little below the floating one. Worth it on volatile days, or when you are paying an exact invoice.
Proportions are illustrative — the real split depends on the pair and how busy the chains are. Whatever it works out to, it is already inside the quote before you commit.
There is no account to open, no balance sitting anywhere, and nothing to withdraw — so there is nothing to charge for.
Each card opens its own page with a live rate for that pair, and a shortcut into the swap above.
Short answers to what comes up before a first swap. The longer version of the risk points lives on its own page.
The risk disclosure covers wrong networks, memos, compliance holds and price drift in full detail.
Read the risk disclosureNo. You paste the wallet address you want to be paid at, send your deposit, and the swap runs. Bitzood does not create user accounts and does not hold balances. Liquidity partners may occasionally request verification on transactions their compliance systems flag, which is outside our control.
Funds sent on a network the deposit address does not support are usually unrecoverable, and this is the single most common way people lose money in self-custody swaps. It is why the picker separates the coin from the chain, shows the name your wallet is likely to use, and warns before you confirm.
On a floating rate the amount is calculated when your deposit confirms, so market movement between quoting and confirming changes the result. If you need the number to hold, use a fixed rate instead and accept a slightly wider spread for that certainty.
Most settle within five to thirty minutes. The dominant variable is confirmation time on the chain you deposit from, which no exchange controls. Depositing from a fast chain shortens the whole process more than anything else you can change.
Yes. Nothing on this page asks for one. Keep the swap ID shown after you create an order — it is how you check status later, and we cannot look it up for you from a wallet address alone.
Once a blockchain transaction is broadcast it cannot be recalled by anyone, including us. Before a deposit arrives you can simply walk away and let the order expire; after it arrives, the swap runs to completion or refunds to the address you provided.
Bitzood is small, so replies come from someone who can actually look at your order rather than a ticket queue. Most questions are answered within a day.
Worth knowing before you write. A transfer sent on the wrong network, or without a required memo, usually cannot be recovered by anyone — but tell us anyway, because occasionally the liquidity provider can help. If a swap is simply slow, it is almost always waiting on the blockchain, and the FAQ explains what each status means.
That is honest advice for any exchange you have not used before, including this one. Send something small, watch it land, then decide whether to trust it with more.
Save the swap ID. It is the only way to look this order up again.
Enter the swap ID you were given when the order was created.